Objectives :The EPF conducts mobile services at employer’s work premises upon their requests for solving various problems faced by the employees and employers and for providing an efficient service to its members and creating awareness among its stakeholders. Officers of both the EPF department of the Central Bank and the respective Labor Department participate in these mobile services.
Major areas of concern :The mobile services helps to identify the problems faced by all stakeholders and solve them immediately. Any major issues that surface at mobile services which require further examination will be taken up by the respective officers and cleared at the head office.
Following services are provided at EPF mobile services:
- Amendments of names
- Cross checking of the details in the Central Bank with the records kept by the employers and making necessary correction if any.
- Issuing member balance statements by connecting the database in the Central Bank through Internet
- Providing advice and guidelines for the members